Matrix Design Group

Privacy Policy

First Published: September 11, 2023


This privacy statement describes the privacy practices of Matrix Design Group, LLC and its parents, subsidiaries, divisions, affiliates, officers, directors, partners, trustees, employees, attorneys insurers and agents (collectively, “Matrix” “we,” “our”, “us” or the “company”) regarding our collection, use, process, and transfer of your personal data through our websites, products, services, tools, software, or applications on which we post a direct link to this privacy statement or which is referred to within this privacy statement (collectively the “Services”).This privacy statement covers only your personal data collected through the Services and not any other method of data collection, use and disclosure, including, without limitation, data collection practices of other services that maintain their own, separate privacy policies. We strongly encourage you to read this privacy statement carefully.

Personal Data Collected by Matrix

We collect different types of data, including both personal and non-personal data. “Personal Data” is data that can be used to individually identify you, including your name, postal or physical address, telephone number, e-mail address, and other information you have provided or is required to carry out a transaction, provide a service or deliver a product. Depending on where you live, Personal Data may also include information of your real-time location, your device’s Internet Protocol (IP) address or unique device identifier (UDI). We may collect and store information you or others provide in community discussions, chats, and correspondence received through the Services or sent to us directly.

Portions of our Services may only be accessible if you complete our online registration. When you register with our website, we may ask you to provide a set of user name and password. We may retain this information to remember you whenever you log in. This information may be linked to other data that we collect while you are using the Services.

The collection and use of your Personal Data may be necessary for us to provide you with a product or service, communicate with you, or maintain our relationship with you. Please note that if you choose not to provide us with Personal Data, we may not be able to provide a product or service to you, in whole or in part.

We also collect other non-personal types of data, including device information such as the type of device, browser or operating system used and software usage statistics. We use this data, and may compile and analyze the data, in order to improve products and services and to personalize your experience with us. Examples of non-personal data include hardware configuration, computer or device characteristics and connection information such as browser type, version and time zone setting, operating system, and platform; the full Uniform Resource Locator (URL) clickstream to, through and from our websites including date and time, cookie number.

Matrix respects individual privacy and values the trust of its customers, employees, consumers, business partners and others.

Cookies and Other Technologies That We May Use

We use tracking technologies such as cookies (small files placed on your hard drive), web beacons, website analytics tools, and the personal information you provide us to track activity and personalize your online experience and improve our services. Some information about your use of the Services may be collected using tracking technologies across time and services, and used by us and third parties for purposes, such as to associate different devices you use, and deliver relevant advertisements and/or other content to you on the Services. Many web browsers and operating systems allow some control of most cookies through settings.  To find out more about cookies, including how to see what cookies may have been set and how to manage and/or delete them please visit

By accessing Services, you consent to the placement of cookies and our and third-party use of tracking technologies subject to our Cookie Policy.

Some web browsers may have settings for “Do Not Track” signals. Browsers may have this signal on or off by default, and there is no standard as to how websites should respond. We do not currently monitor or take action regarding these signals. We encourage you to look at opt-out methods described in our Cookie Policy or as otherwise available from applicable third parties.

Use of Personal Data

You agree that we may use your Personal Data for our commercial purposes including for instance:

(1) To provide and maintain our products, services, tools, software, or applications;

(2) To deliver a product or provide a service you have requested or to provide you with product registration, technical and customer support;

(3) To allow you to participate in inactive features of our Services when you choose to do so;

(4) To administer promotions that you enter such as a contest or sweepstakes;

(5) To allow your participation in activities, such as online discussion groups or chats, communities and surveys;

(6) To communicate with you through emails, text messages or phone calls about our products and services, targeted marketing materials, service updates, and promotional offers;

(7) To customize, measure, deliver and improve our products, services, content and advertising;

(8) To recognize you when you log in and to authorize your instructions after you have logged in;

(9) To personalize your overall experience with us;

(10) To transfer data to our authorized third parties; and

(11) Other uses as indicated with the data that is collected.

Sharing Personal Data

We may also share Personal Data with our authorized third parties (such as our authorized vendors) who help with our business operations, including the storage and processing of Personal Data for the uses listed in this privacy statement.  All authorized third parties shall be required to take appropriate security measures to protect your data in line with our policies.  We permit them to process your data only for specified purposes and in accordance with our instructions.  Where your data is shared with third parties, we will seek to share the minimum amount necessary.

We may use third-party tools to monitor and analyze the use of our websites, and to automate certain processes related to the development and operation of our websites.

We use Stripe for payment, analytics, and other business services.  Stripe collects identifying information about the devices that connect to its services.  Stripe uses this information to operate and improve the services it provides to us, including for fraud detection.  You can learn more about Stripe and read its privacy policy at  Further, if other third-party processors are used for payment, analytics, and other business services, you should refer to such third-party processors for more information about their respective privacy policies.

Except under the circumstances described above, Matrix will not share or disclose Personal Data to any third party for promotional purposes without your permission. In no event will Matrix sell, rent, share, trade or disclose Personal Data to any third party without your permission.

We may disclose your Personal Data to comply with applicable laws, legal processes, government or quasi-governmental requests, to exercise our legal rights or defend against legal claims. We may disclose Personal Data and other information available to us when we believe, in our sole discretion, disclosure is necessary or appropriate in order to investigate, prevent, or take action regarding illegal activities, suspected fraud, situations involving potential threats to us or the rights, property or physical safety of any person, violations of our terms of use or other agreements, or as otherwise required or permitted by law.

In the event Matrix undergoes a re-organization, merger or sale of all or a part of our assets, we may transfer personal and non-personal data as part of the transaction.

Please remember that any information you choose to disclose in public areas of the Services (such as within community forums through a chat feature or published in a product review) may become public information. You should exercise caution when disclosing information in such public areas and refrain from disclosing Personal Information.

As permitted by applicable law, we may disclose and share non-personal data without restriction. For instance, we may share aggregated and non-personally identifiable data with our commercial customers, business partners or vendors for the purposes of improving their products or services.

Storage and Transfer of Data

Your Personal Data may be transferred to, stored, and/or processed in other countries with different levels of privacy protection than are applicable in your country. If we do so, you acknowledge and understand that your Personal Data will be transferred in compliance with applicable international data protection laws, if any.  We also take steps to protect Personal Data in the jurisdiction in which it is stored or to which it is transferred. We have procedures and controls to help ensure the protection of Personal Data. Your Personal Data may also be processed by staff working for us or for our vendors or suppliers. Such staff may be engaged in, among other things, the provision of support services. By submitting your Personal Data, you consent to any such transfers, storage or other processing of your Personal Data as set out in this Privacy Statement.

It is important to note that some or all of your Personal Data provided to third-party service providers may be held by them in countries other than your own. You acknowledge and understand that your Personal Data will be subject to the applicable laws of each such jurisdiction, which may not provide for the same level of protection as your country of residence.

We will not retain your Personal Data longer than is necessary to honor your choices, fulfill the purposes for which it was collected, or as required by law.


We appreciate your trust in sharing your Personal Data with us, and we are committed to taking reasonable measures to protect it. We utilize a combination of security technologies, procedures and organizational measures that are generally accepted in the industry to help protect your Personal Data from unauthorized access, use or disclosure.

By way of example, access to your Personal Data is limited to employees, contractors and agents of Matrix who need to access such data to perform their assigned job duties. We may also store your Personal Data on limited-access computer systems.

Despite our efforts to protect your Personal Data, there is an inherent risk of encountering an unexpected security breach in any modern-day computing environment. In the event of a security breach, if our investigations indicate that there could be significant harm to your legal interests as a result of such unauthorized access or disclosure of your Personal Data, we will promptly notify you and the proper authorities as required by law. We also encourage you to take precautionary practices to protect your Personal Data when you are online. Create strong passwords by using a combination of letters, numbers and/or special characters, change passwords often, and use a secure browser.


We may link to, or otherwise make available via the Services, third-party services such as Facebook, LinkedIn, X Corp., and YouTube, etc. which are outside of our control and are not covered by our statements in this privacy statement. We are not responsible for the privacy practices or the content of such third-party services, including without limitation social media platforms and their plug-ins that may be on the Services. If you have questions about how these third parties collect, use and share your data, you should review their respective policies or contact them directly. By allowing a link to a third-party service, or otherwise allowing association with a Matrix product or service, we are not in any way endorsing, promoting or representing the quality of the third-party service or taking responsibility for its practices.


This privacy statement may be amended from time to time.

If we decide to change our Privacy statement, we will post the revised statement on this page. The revised privacy statement will supersede and replace any previous privacy statements effective as of the date on which the revised statement is posted. Your continued use of the Services after such change represents and confirms your consent and agreement to all changes.

Rights in Respect of Your Personal Data

You have the right to update and correct the Personal Data on your account. You also have the right to request withdrawal from Matrix of all Personal Data that we hold that relates to you, to request restriction of the processing of that data and to request that we delete that data. Where allowed by applicable law there may be an administrative charge for the supply of copies of data. You also have the right to object to our continued processing of your Personal Data. You may also have the right to data portability to the extent permitted by applicable law. If you have a complaint about the way in which Matrix uses your Personal Data, you have the right to complain to the applicable data protection authority in the country of your residence.

If you wish to access, or modify your Personal Data, or if you wish to discontinue receiving materials from us or wish to remove your Personal Data from our database, you may do so at the Member Login page of our website or you can contact us at


First Published: September 11, 2023

This Cookie Policy explains how Matrix Design Group, LLC (“Matrix”, “our”, or “we”) uses cookies and similar technologies to recognize you when you visit our website at (“Website”) or use our Services (“Services”).  It explains what these types of technologies are and why we use them and also note your rights to control the use of the information that the technologies obtain.

We use tracking technologies such as cookies to track activity and personalize your online experience and improve our Website and Services. Some information about your use of the Website or Services may be collected using tracking technologies across time and services, and used by us and third parties for purposes, such as to associate different devices you use, and deliver relevant advertisements and/or other content to you on the Services. Many web browsers and operating systems allow some control of most cookies through settings.

Cookies are small data files placed on your computer or mobile device when you visit a website or online service.  Cookies are widely used in order to make websites and services work, or to work more efficiently, as well as to provide reporting information.  Cookies set by a website owner or direct service provider (in this case, Matrix) are called “first-party cookies.”  Cookies set by parties other than the website owner or direct service provider are called “third-party cookies.”  Third-party cookies enable third-party features and functionality to be provided on or through the website or service (e.g., advertising, interactive content, analytics).  The parties that set these third-party cookies can recognize your computer both when it visits the website in question and when it visits other websites.

Matrix’s Website and Services uses first-party cookies and third-party cookies that fall into different categories.  Those categories include:

  1. Strictly Necessary. These cookies are essential in order to enable you to use the Website or Services.  Without these cookies, our Website and/or Services cannot be provided to you.
  2. These cookies collect information about how our Website and/or Services are used.  Analytics that use cookies to gather data to enhance performance fall into this category.  This category does not include cookies used for behavior/interest-based advertisements.
  3. These cookies allow our Services to remember your choices, such as user name, email address, language, etc., providing an enhanced or personalized experience.
  4. Targeting or Advertising. These cookies collect information about your browsing habits in order to deliver advertisements relevant to you and your interests.  These cookies log your visits to a website or service and may be shared with other organizations.

Matrix uses first- and third-party cookies for several reasons.  Some cookies are required for technical reasons in order for our Website to operate.  Others enable us to track and target the interests of our users to enhance online experience or Services.  Third parties may serve cookies through our Website and Services for advertising, analytics, and other purposes.

To find out more about cookies, including how to see what cookies may have been set and how to manage and/or delete them please visit

You have the right to decide whether to accept or reject cookies.  However, essential cookies cannot be rejected as they are strictly necessary to provide you with Services.  If you choose to restrict other cookies, you may still be able to use our Website or Services, but your access to certain functionality and options may be restricted.  You may also set or amend your web browser controls to accept or refuse cookies.  Visit your browser’s help menu for more information.  Additionally, some advertising networks offer ways for you to opt-out of targeted advertising.  For more information, and by way of example, visit: the Digital Advertising Alliance, the Digital Advertising Alliance of Canada, or the European Interactive Digital Advertising Alliance.

By accessing our Website or Services, you consent to the placement of cookies and our and third-party use of tracking technologies, subject to our Cookie Policy.

Some web browsers may have settings for “Do Not Track” signals. Browsers may have this signal on or off by default, and there is no standard as to how websites should respond.

We may update this Cookie Policy from time to time to reflect changes to the cookies we use or for other operational, legal or regulatory reasons.  Regularly check back with this Cookie Policy to stay informed about our use of cookies and related technologies.

If you have questions about our use of cookies or other technologies, please contact us via email at: